Took 8 business days to fix (total of 11 calendar days). Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. I requested a refund. The BBB's grade of "F" still . But some parents may balk at spending more than $100 on an electric scooter. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. You feel the scooter lose power and your inertia throws you forward.
GoTrax G4 Review - Most Theft-Resistant Budget Scooter Ever What if the part I ordered did not solve the problem? A revolution is on the way - and Electric Scooters are leading it! This may solve your issue altogether or at least give you some more information on where things might be going wrong so you can do further troubleshooting on other parts of your machine or batteries. Brand new battery not holding charge. Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. Step 6 Install the battery pack. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . Hmm, I'm thinking I have one of the old GoTrax GXLs (bought it last year). If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. Resolved through warranty, in the mail. Need help troubleshooting a scooter issue? I err on the conservative side, and would rather "under charge". It will display all specifications more visibly. Doesn't matter if the battery is charged or not. Easy Fix but time consuming. Check Out Our Guide! Contact: kevin@ocproscooters.com or text: 714-420-1311. Please Note, some electric scooters share error codes. 0000006275 00000 n
will respond to the email but the response itself is not helpful). ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS Power on your scooter and take it for a test drive. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Has expected us to be scooter technicians to diagnose the problems. All I've done is adjust the brake pads to prevent rubbing. Did you find it helpful? Choose a size and copy the code below to embed this guide as a small widget on your site / forum. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. Can you please tell us how we can improve this article? Problem not solved. Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - In the next video we will show the complete repair, reassembly and testing. Of course, with any new or growing technology there are often hiccups along the way.
Remove the footplate to access the batteries and wiring harness and visually inspect every connector to make sure it is attached. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. It's a 36V 6 Ah battery that offers higher performance. Finally, take off any dust caps and make sure that both ends of your wire are clean before reassembling everything back together. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Watch out world! If the battery is fully charged, then the issue is likely with the motherboard or wiring. Also, make sure to run through a full charge and discharge cycle of your battery before riding again, just to ensure everything is in proper working order. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. You can recalibrate your Gotrax hoverboard by following the instructions above. So in short. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. Then plug your charger cable into both ends and leave it overnight. 110 20
As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. Find your product below and click the link to be directed to the specific information for troubleshooting. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals.
GOTRAX - F5 Electric Bike Search General questions or product specific choose what you're looking for from our awesome drop down menu. Here is a link to find the manual for your Gotrax hoverboard. The motor would sometimes "sputter" (not engage) when you push down the throttle. Turn the key or power switch on and engage the throttle all of the way. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Bolts provided are rusted - poor quality control. I kicked off the odometer began registering speed. Range: 4 miles (est) Max.
The GOTRAX Electric Bike Troubleshooting Guide GoTrax GKX electric scooter | Tom's Guide I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. rider weight: 154 Lbs. I absolutely love this scooter. Find your product below and click the link to be directed to the specific information for troubleshooting. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! It usually happens when you turn on the ignition and the scooter moves without you pressing on the throttle. 0000000016 00000 n
Check which of them the problem is and get it fixed immediately.
Electric scooter throttle not working - How to fix it - Thescooterguide Even if just pressing for a second - Kind of scary actually. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owner's manual before riding your self-balancing scooter for the first time. If it is hard to install, stop and inspect the consoles pins under the head unit. For example, only standing with one foot on your hoverboard can cause some models to beep. Looks like spring issue. Of course, you could also have an issue with your battery. Thank you GoTRAX for fixing my 7 year olds birthday gift! Is a fire hazard. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. I have given up on this company doing the right thing. Yes How do you check the odometer on the GXL V2? You may want to check your fuse box to see if any fuses are blown. Troubleshoot common issues with your gotrax hoverboard with our handy guide. E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. Apr 15, 2021 0000001330 00000 n
If this does not work, replace the console. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. If the scooter has indicator lights and they only turn on when the battery charger is plugged in that also indicates a defective battery pack. I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. Save my name, email, and website in this browser for the next time I comment. .
How To Read A Gotrax Scooter Wiring Diagram | WIREGRAM Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. 0000009925 00000 n
Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here.
Amazon.com: Customer reviews: Gotrax GKS Electric Scooter for Kids Age I've emailed support but I'm waiting. Shop safe on GOTRAX Official website. It is possible to check the voltage of your battery using a voltmeter. Front tire making a very loud noise. Its possible that you got a defective battery. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. Yes, you read that right. 0000017087 00000 n
One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. If your charger does not turn green when you plug it in, your problem may lie in your charger.
How to do a hard reset on GOTRAX GXL V2? - HardReset.info Contact an authorized service center for more information about replacements. Gotrax is known for adapting its electric vehicles to the needs of consumers. Battery Pack Ride Time Estimation Calculator, Basic Electric Scooter & Bike Wiring Schematic. When the scooter is powered on, press the power button 3 times to switch the speed unit display. If your charger does not turn green when you plug it in, your problem may lie in your charger.
0 - Normal StatusE02 - BrakeE03 - Power Assist sensor failureE06 - Cell Under VoltageE07 - Motor FailureE08 - Handlebar FailureE09 - Controller FailureE10 - Communication reception failureE11 - Communication sending failureE12 - BMS Communication failureE13 - Headlight failure. Grab the new battery pack and ensure that your are installing the battery pack correctly. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? All night charging leads to 15 minutes of riding. I continue to struggle with GOTRAX's customer support team. This is telling you the charger is working. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. Not much help really. I requested a refund. In either case, bring it back to wherever you bought it for further assistance and warranty coverage. The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. Check the lights, the brakes, and all the features, and make sure they are all working properly. GoTrax - GMAX Electric Scooter. It is not managed by iFixit staff. You can get it started again if you press the button so it's probably not a power issue. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. Now i have error code 30! Choose from Same Day Delivery, Drive Up or Order Pickup. GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) If still showing error code, contact Customer Support for assistance. Test The Battery Pack On A Scooter That Does Not Run (Tool Needed: Load Tester) If the scooter is not running, a load test can be performed on its batteries by removing the battery pack from the scooter and taking the individual batteries out. error: If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective.
Electric Scooter Troubleshooting | E-Scooter Repair Guide - Gear Honest For further repair and troubleshooting help please visit our repair help area. The motor does make some noise when first accelerating but goes away. There is no doubt that hoverboards are a popular and fun way to get around. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. If the scooter is off but still takes off, this means that the control box is damaged. This problem could be caused by many different things. Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. New Safe Step Technology - Both feet must be placed on the . If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. Try recharging the battery pack for 8 hours. If the battery is fully charged, then the issue is likely with the motherboard or wiring. You can now turn your hoverboard back on.*. Store the screws and hook in a safe location for later use. Always be sure to consult the . So frustrating. Hold down the power button for 10 seconds. An awesome member of our community made this guide. Not much help really. Reply, Took mine to the local bike shop. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. {k-m3gKjx Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. These codes will pop up over your console's display when there are issues within your electric scooter. Create an account to follow your favorite communities and start taking part in conversations.
Gotrax GXL v2 problem : r/ElectricScooters - reddit GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here].
Electric Scooter and Bike Troubleshooting Repair Manual - Motor Does This was fixed with the company sending a replacement tire. Most electric scooters with old or worn out battery packs will operate with a very small amount of power when the battery charger is plugged into both the scooter and the wall at the same time. GOTRAX - F5 Electric Bike . If the unit has the handbrake, now is the time to reinstall the brake line to the hand brake. Recommended rider age . Here is a link to find the manual for your Gotrax hoverboard. Tip: Try to lift as straight as possible out of the tiller. This electric scooter comes with an updated, brighter headlight and a larger LCD screen. To determine whether either of these is true, unplug all of your devices from power and try charging them again. Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. Using caution, grab the top of the battery and begin to lift it out of the tiller. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. It goes fast and I can go up big hills .
Gotrax Gxl V2 Commuting Electric Scooter - Black : Target 20 MPH Max speed and durable 10 . Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. 0000256654 00000 n
Has seemingly chose to simply respond but not take action (i.e. So far so good for me. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Entice customers to sign up for your mailing list with discounts or exclusive offers. Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers)