studentuniverse refund policy studentuniverse refund policy

Transport and accommodation providers have differing cancellation policies and rules. Call us when youre ready to rebook and we can help you use credit. In addition, the US is requiring all passengers arriving on an international flight to have a negative COVID test taken within 3 days prior to your flight. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. The name on the credit card can be different than the name of the traveler. A package arranged by us will be a Flight Bookings, Changes & Cancellations - FAQ | StudentUniverse All flights are non-transferable and cannot be used by anyone other than the ticket holder. By providing personal information to us, you agree that our Privacy Notice will apply to how we handle your personal information and you consent to us collecting, using, disclosing and otherwise processing your personal information as detailed in our Privacy Notice. If you do not fly on the departure portion of your reservation, you will lose the full value of your ticket(s). Studentuniverse Refund Policy Coupon Code : r/BeamOffers If your booking (or part of it) is ATOL protected, we, or the travel service provider identified on your ATOL Certificate, will provide you with the booking service and arrange the travel services as listed on the ATOL Certificate (or a suitable alternative). Our registered office is at Level 6, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE. Additional fees for baggage may apply. Please understand that travel service providers may not be able to accommodate every request. StudentUniverse empowers young adults to experience the world with discount travel. last updated: June 29, 2021. Travel documents cannot be transferred to another person to use. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. Travel insurance is also recommended by the Foreign and Commonwealth Office. Airlines have specific guidelines for minors traveling without an adult (Unaccompanied Minors). If you would like us to petition to the airline for a special request, we will advocate on your behalf. StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. Transport and accommodation providers have differing cancellation policies and rules. To use your promo code, enter it in the space provided on our checkout page. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. Verify your student status to purchase exclusive student fares. We strongly advise you go to fco.gov.uk to find out more about your destination prior to the commencement of travel. Airlines can deny boarding without the proper identification. We sell various travel related products on behalf of numerous transport and accommodation service providers, including, but not limited to airlines, coach, rail, and cruise line operators, and hotels. Because these clinics are run by a qualified, third party professional medical advisor, we are unable to accept any liability for any loss or damage in connection with the services of the clinics (except to the extent caused by fault on our part). In all circumstances, we will not be liable where any failure in the performance or provision of your travel arrangements is due to: (a) your acts or omissions or the acts or omissions of another member in your group (b) any third party not connected with the provision of your travel arrangements and where the failure is unforeseeable or unavoidable or (c) unavoidable and extraordinary circumstances (including but not limited to war, threat of war, riot, civil disturbances, industrial dispute, terrorist activity and its consequences, natural or other disaster (such as volcanic ash or hurricanes), nuclear incident, fire, adverse weather conditions (actual or threatened, including snow and fog), closed or congested airports or ports, unavoidable technical problems with transport and similar events). If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. We will message those requirements to you (if there are any) prior to you making any purchase. Visit My Wallet to see which airline your credit is with and then check your airlines policy for official rules. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. Please note that this does not mean that your order has been accepted. Our liability will in all cases be limited in accordance with and/or in an identical manner to: (a) the terms and conditions of the travel service providers that provide your travel arrangements (which, by making a booking with us, you acknowledge form part of these Booking Conditions) - and (b) relevant international conventions, including the Carriage by Air Conventions (within the meaning given in section 1(5) of the Carriage by Air Act 1961), the Athens Convention of 1974 on the Carriage of Passengers and their Luggage by Sea and the Convention of 1980 concerning International Carriage by Rail. However, reimbursement by an airline of the cost of a flight that forms part of a package does not automatically entitle you to a refund of your entire package travel arrangement cost from us. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. StudentUniverse: Cheap Student Flights We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. When changing travel arrangements we may have to rebook you to current fares and rates, which may result in an increase in the cost of your arrangements, in addition to our administration charge and the travel service providers change fees. We can arrange travel insurance for you or provide you with a quote or general information about the travel insurance options available to you. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. You agree that your sole legal recourse is against the specific provider, not StudentUniverse or its affiliates, parent company, shareholders, directors, officers, employees, agents, or contractors. StudentUniverse AU has got you covered. All airline tickets must be issued in the name of the passport/photo identity holder. Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. Some countries also require a machine-readable passport and/or unstamped available pages. These terms were last updated on 17 September 2018. Such terms and conditions may be disclosed by use of hypertext links. Final payment is due 60 days prior to the tour start date. Transport and accommodation providers have differing cancellation policies and rules. Standards and ratings may vary between countries, as well as between providers. Any request for changes to be made must be in writing from the leadnamed traveller who made the booking. Your travel credit and expiration date can be found in My Wallet. In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. An incorrect name on a booking may result in an inability to travel on that booking and the booking being cancelled. If you do not wish to sign up, some bookings will allow you to "Continue as Guest". Where we incur any liability for a travel service provider change or cancellation fee for any booking which you change, you agree to compensate us for the amount of that fee. But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. Business Details When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. More information on key rights under the Package Travel Regulations can be viewed at: studentuniverse.co.uk/students/package-travel-rights. We have no responsibility for these services, nor do we have the authority to make any warranty or representation regarding their standards. Many travel arrangements (e.g. your hotelier) and your travel consultant as soon as possible who will endeavour to put things right. The credit will be for the remaining amount of your ticket. 1 et seq., and administered by the American Arbitration Association under its Consumer Rules. How do I change or cancel my flight ticket? However, if you have a problem during your trip, please inform the relevant travel service provider (e.g. Advertised prices may be limited to travel within specified dates. StudentUniverse empowers young adults to experience the world with discount travel. Change penalties will be listed underneath your itinerary under 'Change & Cancel.' Additional costs are your responsibility. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. StudentUniverses obligations to you are to make travel bookings on your behalf and to arrange relevant contracts between you and the travel service providers. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code While we will make every attempt to keep this information up to date, we will not assume any responsibility for its accuracy as airlines reserve the right to make changes to their frequent flyer program without advance notice. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Additionally, a small number of itineraries do need to be booked via an agent. +1 617 321 3281 if you booked online through our website. If you do not obtain the necessary travel documents, you will be denied boarding and lose the full value of your ticket. Please check your airline's policy. One-way fares to non-US destinations can require special visas. A refund must never exceed the original payment amount. It is a requirement for some air carriers to provide personal information, including passport information, about all passengers on their aircraft. Please be patient with us and know that a real human is on the other end of your call or chat answering your questions. Where we disclose your personal information to a third party overseas recipient, you agree that the recipient may be located in a country with laws that do not protect personal information as stringently as those of the UK. StudentUniverse UK has got you covered. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. Its important you read your airlines policies for any restrictions as we are bound to each airlines policy. Studentuniverse Refund Policy Promo Code You may check the link for Studentuniverse Refund Policy Promo Code. Many airlines are reducing their scheduled offerings and some are cancelling service altogether. Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. These include: In these instances, you would need to contact us for help completing your booking. LAST UPDATED: March 3rd, 2023. We offer exclusive student flight discounts that can't be found anywhere else and offer steeper flight and travel deals when we know students want to travel. Some travel services made available by StudentUniverse are subject to additional rules, such as airline ticket eligibility and fare rules, including minimum and maximum age restrictions. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. StudentUniverse (or any of its affiliated entities) acts as a travel agent only. To find the change rules for your flight ticket, look under the My Trips section of your account. You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). They may change due to air traffic control restrictions, weather conditions or operational requirements. If youd like to check what your airline is offering, you can check out the airline policies directly. To ensure you are seated next to each other you can either contact us via email or chat with an agent. In addition, StudentUniverse has its own cancellation policies and rules to which you also agree: Cancellation received 60 days or more before departure of first product to depart in relevant booking: Deposit to be held. To find out if there is a fare difference for the change you are looking to make, please contact us by phone. By making the reservation with a credit/debit card, you authorize us to make a charge against that card. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. Become a FREE member to access our exclusive student travel discounts. Your legal rights in connection with the provision of individual services and third party arranged packages are against the specific provider and are not against us, except to the extent a problem is caused by fault on our part. Depends on the airline policy. Refund Policy | Student Union - University of Tennessee If you have a flight booked for later in the year, your flight may or may not be eligible for a refund, depending on the airline. Ticket holders must have current student or academic/teaching staff identification and/or proof of age with them when travelling. Issuing Refunds to Credit and Debit Cards - Stanford University However, you agree to look solely to the insurer, and not to StudentUniverse, its affiliates, parent company, shareholders, officers, directors, agents, employees, or contractors with respect to any policy of insurance purchased or offered through the StudentUniverse or affiliate websites. Your rights in relation to packages arranged by us are set out in these Booking Conditions (which are deemed to incorporate all terms and conditions of each travel service provider for the various components of your package travel arrangements). If a student does cancel prior to the start of university classes, 100% of tuition and fees will be refunded.. Withdrawal or cancellation occurs on the calendar day that the . The merchant should process the refund through the same technology used to make the original sale. It is because by booking tickets from the StudentUniverse, you give the platform a right or consent to verify your current enrollment status. In short: better safe than sorry, you should get a COVID test before you travel somewhere by plane. For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. Travel Clinics, operated by Masta Limited, provide comprehensive travel health advice and same day vaccination and anti-malarial services. Most Popular. Make sure there are enough seats remaining for your party and let everyone go through the checkout process. We strongly encourage you to check all dates, details and restrictions (including whether the booking is non-refundable, non-date-changeable or subject to cancellation and amendment fees). No need to worry, your credit is associated with your original booking and not just your email address. are beginning to reopen to travelers who have been vaccinated. accommodation (c) vehicle rental or (d) other tourist services If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. No, please dont! Masks are now mandatory in airports, train stations and other ports of travel. (Opt out at any time). Most properties and vehicle rental/leasing companies require a credit card imprint at check-in. You can view any fees associated with canceling your ticket under the My Trips section of your account. You authorise us to charge all amounts payable by you in relation to the services provided to the card designated by you. We accept no responsibility for any extra expenses that may arise, extra hotel taxes and fees, cancellations or freight charges from your bank or credit card company. For all online air bookings, full payment is required at the time of purchase. Travel insurance is recommended for all bookings. increases before full payment and increases attributable to government-imposed taxes or fees after full payment will be your responsibility) applicable to your purchase. In addition, and without limitation, StudentUniverse is not responsible for, and need not make any reimbursement or refund for, any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services if resulting from acts of God, force majeure, illness, disease, pandemic, quarantine, acts of war or civil unrest, insurrection or revolt, embargoes, blockades, boycotts, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, weather conditions, sanitary conditions, lack of medical care, mechanical or other failure of airplanes or other means of transportation, any failure of any transportation mechanism to arrive or depart on time, or any other matter not within StudentUniverses direct control. I called StudentUniverse to get a refund on my flight, and I repeatedly told the woman on the phone to cancel my flight under my name and not my friend's. I even confirmed with my birthdate, but she just said "yeah, yeah, yeah whatever" the entire time, and it turned out at the end that she didn't cancel my flight, but my friend's instead, and . Individual countriesor even airlineshave the ability to require vaccinations from would-be travelers. Search for the total number in your party and log in (or Sign up) as yourself. Take advantage of our promo codes and special offers to save even more. StudentUniverse and/or its partners have the right to check a users student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. If you have registered before, please check your registration is valid and has not lapsed. . StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more.