I never spoke to them again. Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. Convergent Outsourcing is one of the largest debt buyers in the country. General statment of, "according to sprints policy we cannot delete it. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. Quick question! Balance due is 1700. They are offering me a 50% settlement offer of, $806.93. Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. Read More . Convergent Outsourcing's other names The posting time indicated is Arizona local time. I disputed the claim and was told they would confirm with the company before any further actions took place. Somehow before I did they bought the debt and are reporting it. It isn't always easy to remove a collection account, but the following strategies can make it possible: A debt collection agency will try to coerce payments out of you in any way it can because thats how it makes money. FTC's website on credit. Received notice of debt collection. Your credit score will be affected by this Company. That's if they're reporting. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Estimated amount consumers saved since 1997: $15,590,010,907. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business Maybe a pay for delete will help me save some money. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. I owe 1,700. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. One of our team members will walk you through the payment process and answer any questions you may have. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. They told me that I am in debt to Sprint for over $300 Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. I'm just thankful to knock another baddie off my reports! That said, about six months later I decided to clean this up. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. I pay for that service through Frontier Communications who by the way ** me up from the onset. This is one of the reasons I love the forum, helpful recent experiences. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. It is on my credit report now. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Re: Sprint sent account to collections, Convergent Outsourcing. Were available to help by phone at 1-800-444-8485 or online through our contact form. So, now I'm not sure how to handle this. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. We also do not buy debts the debt that you may owe is still owned by the original creditor. Learn more about obtaining detailed information about your account over the phone. This is what I just went through. Work with Sprint directly if they still own the debt. She said to give them a call and try to settle for less with them. And that my Identy had been stolen last year. I had new devices on T-Mob so any blacklisting didn't affect me. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. I'd only worry if they fail to indicate that you paid the debt. I made arrangement to pay for some equipment for renting it, I did not owe them any money. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. Dorado, PR 00646, Metro Office Park Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. I received a collection letter that I owed T-Mobile 166.80. Originating in 1950, its current headquarters are in Renton, Washington. Learn more. I need some advice on how to proceed with this collection account. This profile has not been claimed by the company. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. I haven't heard of them turning anyone away on chat???? I suspect the contract was hidden in the purchase of the I pad. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . The records of Verizon Wireless show that your balance of $38.63 is due in full. FTC's website on credit. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. I also called convergent and they only collecting on sprint behalf. Sprint cannot make exceptions to this policy. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. If they agree that the entry is inaccurate, theyll remove it from your credit report. The letter needs to explain the reason for your late payment and why youre requesting removal. How did you get in contact with them i need to pay something off but cant reach them. Have anyone dealt with sprint/ convergent outsourcing in the past? Please call us at 1-800-444-8485. R-1234567). If you have an account with us, were here to help! I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. I owed a bill to Sprint which I paid to Sprint. Press question mark to learn the rest of the keyboard shortcuts. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. And I owe them money. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. GO over it with them and see what they got. Also make sure to file a complaint with your state attorney generals office. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. Maryland Residents: This agency is licensed as NMLS ID # 930053. They wont respond to anything but complaints saying they have validated it which is a complete lie. We also understand that you may be hesitant to give your information over the phone or online. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Convergent Outsourcing was the most recent CA to report on this debt. It doesn't erase the existence of the debt. They also collect medical debts. I have been receiving calls periodically, have not answered these calls. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. I am a bot, and this action was performed automatically. All business will get complaints. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. If you weren't paying on it then it went to collections. If they say yes, you have something to fall back on. After you submit your information, calls to your number will stop within 24 hours. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. Convergent Outsourcing/Sprint Help Hi all. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. If the collections debt is paid there would be nothing to put on the credit. How long does it take for my credit report to update after I make a payment. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. People would take advantge of it, skip a payment, and get a deletion. We value your privacy. - Make the payment with them through chat. Offers may be subject to change without notice. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. They actually are a debt collections agency. @new_earthThank you for sharing. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. Copyright 1997-2023 Ripoff Report. The consumer can also call and request a copy to be sent to their physical address or their email. If there is no email on file, the consumer will be mailed a copy of their receipt. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So, I called the number, and got on the phone with an agent. RENTON Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLCUnited Credit National Bank I got a call from Convergent saying I owed THEM $3,753.23; when I asked them what for, they said it was for a bank account I had in 1995 that I took a loan from the internet on. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. Unbelievable!! Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. If you cant find your letter or you havent received one, you can get your account number by calling Convergent Outsourcing at 1-800-444-8485. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. Don't dispute again, it will come back validated. There, you will be able to submit your phone number to our Do Not Call list. He said this Teresa ** could have had this phone number before it was given to me. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. I got a letter stating I owed monies to Sprint. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. I don't dispute that I ever had a Sprint account. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. Thank you for visiting Convergent Outsourcing to make a payment on your account. I confirmed with T-Mobile that my account is 0. This is not correct as I owe no one anything or have any debt. You may try a GW campaign with OC. - Wait a few days, it most likely won't be deleted even if they said it would. Dont click on those slick Ads! Since I paid what I owed to Sprint how can they possibly own this debt? Opinions are our own, but compensation and in-depth research determine where and how companies may appear. Convergent Outsourcing, Inc. is a debt collection agency. If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! Check your credit report 30 days after you make your first payment. Rude! Do you owe Convergent Outsourcing money? The more complaints are filed by consumers, the more likely they will be investigated for fraud. Sprint Trainer at Convergent Outsourcing . I was told I owed Cox communications 200 dollars from over 5 years ago. Some people have been lucky and it was deleted right away, though. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. He said he was looking for Teresa **. FAQ. Hiding negative complaints is only a Band-Aid. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Sign up to receive our free weekly newsletter. Least it wont be counted as owed any longer and can age off in time. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. I suppose they need to provide: Proof of contract - with sign-on and termination dates. Wait. It may not be copied without the written permission of Ripoff Report. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. Unsubscribe at any time. I ended up paying the entire balance through sprint in order to get account removed. Many factors affect your FICO Scores and the interest rates you may receive. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? We believe in customer service and want to make it easy as possible for people to pay the debts they owe. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Originating in 1950, its current headquarters are in Renton, Washington. says who it is but nobody is ever on the other end of the line. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. . I called Sprint to get some information on the account. One of our team members will walk you through the payment process and answer any questions you may have. How does that work ? I received a letter from Convergent saying sprint placed my account with their office for collection. ConsumerAffairs is not a government agency. Thank you for visiting Convergent Outsourcing to make a payment on your account. Ok, I may be wrong and others can chime in and correct it. Engage via Email. It took a few people and tries but they are finally deleting. I am not paying them another dime. Well start sending you the news you need delivered straight to you. Copyright 2022 Consumers Unified LLC. No luck. As of April 1st, 2020, Sprint is now part of T-Mobile! Since they were on leases that left me on the hook for around $1400. If a CA buys a debt they can report as if they were the OC. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. They should be able to see whether there was or not and whether you need to deal with sprint. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. Convergent Outsourcing is not a scam. They need to be investigated for fraud!!! I was so close to a derogatory free report. A link has directed you to this review. Shortly after paying it off they noted on my credit report that the debt was cleared. I'm down to one last account, and would like some guidance on how to tackle it. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Further information is available in our FICO Data Privacy Policy. It was gone off my reports within 2-3 days. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. If that means pay in full, so be it. ". 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. I have a collections account being reported by "Convergent Outsourcing". I called the Federal Bureau of Consumer Protection and filed a report. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). We understand that collections is often an emotional and overwhelming process. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. Please contact the moderators of this subreddit if you have any questions or concerns. Seemed reasonable, but what a scam. So from what I am seeing, either way, Convergent can legally have it on your report. I called sprint, who was very eager to accept a payment to confirm if this was true. They sent my acc. Phone calls must be made during "reasonable hours" only. New comments cannot be posted and votes cannot be cast. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. Paying off a debt marks the debt as paid off. So I paid them 2 payment Dec. And Jan they took out of my banking acc. They might say yes or no. This company is horrible. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. I've slowly over the past few years been getting some negative information removed from my credit report. They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! I asked her if Convergent owned the debt. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. All rights reserved. Convergent Outsourcing, Inc. is a debt collection agency. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account.